SAN FRANCISCO (KRON) -- Wells Fargo customers are expecting a $1,400 direct deposit on Wednesday, but instead are getting an unresponsive app.
DownDetector shows over 6,000 customers reported issues by 6:41 a.m.
The problems are entirely with online and mobile banking:
Most of the comments are saying they are unable to log into their accounts.
The bank had said that March 17 is the earliest its customers could expect to get their stimulus payments.
"Wells Fargo is making the stimulus funds available immediately when they are made available to us. The U.S. Treasury has indicated that payments will be distributed in multiple phases and could take several weeks to distribute, so not everyone will receive payments at the same time. March 17, 2021 is the first official payment date for eligible customers to receive a direct deposit of their stimulus payment, and customers may see a direct deposit as early as that morning."
Wells Fargo Media on March 16, 2021
Wells Fargo also says that mobile app and online banking are the most convenient way to access accounts.
from KRON4 https://ift.tt/38RwQ0h
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